Caring with Compassion: Lessons from Serving the Underserved in New Orleans

October Service Hours: 8 hours 

 Cumulative for the Fall Semester: 16 Hours

 The month of October, I was able to provide hands-on care to underserved patients within the New Orleans community. Through this experience, I grew more confident caring for patients—checking vitals, assisting with wound care, and learning to see the person beyond the symptoms. I found that listening with empathy made patients feel truly heard and comforted. I also encouraged them to seek care early when symptoms appeared, stay hydrated, and maintain proper nutrition. One of the most valuable lessons I applied from pharmacology was understanding glucose imbalance and helping patients see why monitoring their glucose levels matters for their overall health.

Translating Pharmacology Beyond the Classroom

 

September: 8 hours
In September, I volunteered with Freestanding, a nonprofit serving underserved populations in Orleans Parish. I joined their mission to deepen my connection with the community and gain practical skills, earning certifications in Stop the Bleed, CPR, wound care, and first aid. I also worked behind the scenes organizing the stockroom where medical supplies are stored. While organizing, I educated my team on the antifungal medications we had, explaining their classifications and how topical creams work on skin infections. 
This activity showed me that supporting vulnerable populations extends beyond direct patient care. Maintaining an organized system and sharing pharmacology knowledge are equally valuable in improving access to health resources. Reflecting on the experience, I realized the importance of blending clinical training with behind-the-scenes efforts to create sustainable support for underserved communities.